Privacy Policy

Effective Date:01-08-2025

At T-Band, your privacy is important to us. We have been serving customers worldwide for over 20 years, and we understand that trust is essential to our relationships. This policy outlines how we collect, use, and protect your personal information when you visit t-band.com.tr, interact with our services, or make a purchase. Our goal is to be transparent, so you always know exactly how your data is handled.

1. Who We Are

T-Band is a leading manufacturer and supplier of wristbands and promotional products. Over the past two decades, we have built a reputation for quality, reliability, and customer care. We value your confidence in us, and protecting your personal information is an extension of the trust you place in our products and services.

2. Information We Collect

We collect personal information that helps us serve you better and complete your orders efficiently. This can include your name, email address, phone number, shipping and billing details, as well as order-related data such as the products you choose and your payment method. We also gather technical information when you visit our website, like your IP address, browser type, device type, and pages viewed. These details help us understand how visitors use our site and improve your browsing experience. When you contact us, we keep a record of your communication to better respond to your inquiries and improve customer support.

3. How We Use Your Information

We use your personal data for several key purposes:

Order Fulfillment: To process, package, and deliver your purchases accurately and on time.
Customer Support: To respond to your messages, questions, or concerns.
Service Improvement: To analyze website activity and customer feedback, helping us enhance our products, services, and online experience.
Marketing & Communication: To send you updates about new products, offers, and promotions — but only if you have chosen to receive them.
Legal Compliance: To meet our obligations under applicable laws and regulations.

By using your data in these ways, we aim to provide a seamless, personalized experience every time you interact with us.

4. Sharing Your Information

We will never sell, rent, or trade your personal information for commercial gain. We share it only when necessary, such as with trusted partners like shipping companies, payment processors, and IT service providers who help us operate our business. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us. We may also share information if required by law, to protect our rights, or to prevent fraud or misuse of our services.

5. Data Security

We take data protection seriously. Our website uses secure encryption protocols (SSL) to safeguard information you send us online. Internally, we restrict access to personal data so that only authorized team members and service providers can see it. While no online system is completely risk-free, we continually review and upgrade our security measures to ensure your data remains safe.

6. Your Rights

You have control over your personal information. You may request a copy of the data we hold about you, ask for corrections, or request deletion where applicable. You can also object to certain types of data processing or withdraw consent for marketing at any time. We will always respond to such requests promptly and in accordance with the law.

7. Cookies & Tracking Technologies

Cookies are small files stored on your device to help our website function more effectively. We use them to remember your preferences, maintain your shopping cart, analyze visitor behavior, and improve site performance. Some cookies are essential for the website to work, while others help us offer you a better shopping experience. You can disable cookies in your browser settings, but please note that some features of our site may not function properly without them.

8. Changes to This Policy

From time to time, we may update this Privacy Policy to reflect new legal requirements, business practices, or improvements to our services. Any changes will be posted here with an updated “Effective Date,” and in some cases, we may notify you directly if the changes are significant.